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Fret no more
How to obtain adventure game hints
Stuck in SSV? Stymied in Uncle Julius? Help is at hand!

Get the latest version

Our adventure games feature enough detailed hint support to get you through just about any puzzle you're stuck on. Since that support has evolved since the first release of each game, you should make sure that you have the current version.

The latest versions of the three adventures are:

  • Santa's Secret Valley v3.0.4
  • Uncle Julius and the Anywhere Machine v1.7.2
  • All Aboard for Santa v1.1.2

Version string exampleTo check the version of the game you're playing, press the Caps Lock key at any point during play. The version number will appear just above the hint button.

How to update

To update from an older version, you will need to download and install the game to be updated. Then install the game (there's no need to uninstall the previous version first) and begin to play as usual. Be ready to supply your registration information if the game asks for it. You should be aware that in most cases your saved games from the old version will not work with the new version - you'll have to start the adventure over from the beginning.

For your convenience, here are download links for each of our adventure games:

How to get hints

Once you have the latest game, getting hints is easy. In Santa's Secret Valley and All Aboard for Santa, complete hint support is built right in: just click the hint button and keep clicking and reading until you find the answer you need. Most of the time, the "I would like a hint regarding my current location" option will tell you what you want to know, but the other options may sometimes be helpful also. Sometimes you may need to check hints in several locations to find the way forward from a particularly sticky situation.

In Uncle Julius and the Anywhere Machine, the procedure is a little different. Clicking the Hint button will give you useful hints in most cases, but for the kind of detailed help available with other games, hold down either Shift key while clicking the button. This will bring up the Uncle Julius Hint Utility (if it doesn't pop to the front on its own, click its shortcut on your taskbar). The hint utility will lead you through a series of screens to zero in on the problem you need help with.

Finally, what should you do if you have tried the hints, thought about them, scratched your head, puzzled for days, and still can't make progress in your game? In that case, we are pleased to be your hint oracles of last resort. Send us an email with a clear and complete description of your game situation, and we'll write back as soon as possible with customized help. Important: If you are a registered user of the game, please include in your message enough information to allow us to verify that you are a bona fide customer: your registration name, and the contact information (telephone number and email address) you supplied when registering.

Happy adventuring!

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"My sister and I play your adventure games, and they are a blast. She is 42 and I am 51 - kids at heart. Thank you for the family games."
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Aberdeen, Washington
 
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